FAQ
Still have questions? Check our FAQ!

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About the test
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Customer support
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Order information
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Kit activation
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The test process
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Getting test results
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About us
How do I get the results for my dog?
How long does it take to get the test results?
I have received my dog DNA test results. What do I do now?
The breed you reported with the highest percentage does not look at all like my dog. Does that mean you got it wrong?
I have an issue with my order. Who do I contact?